Booking Terms and Conditions

Deposit of one night’s accommodation required at time of booking to confirm (except for Christmas/January/Easter/Long Weekends/School Holidays – see below)

Balance of booking to be paid 14 days prior to arrival to confirm and secure booking, non refundable 14 days prior to arrival date.

Deposit is non-refundable if cancelled within 14 days of arrival (unless Christmas/January/Easter/Long Weekend/School Holidays, in which case 50% deposit rule applies, see below for details).

Deposit is refundable if cancelled 14 days or more prior to arrival, less $50.00 cancellation fee (unless Christmas/January/Easter/Long Weekend/School Holidays, in which case 50% deposit rule applies, see below for details).

Management reserve the right to take a $100 Security Bond upon booking, refundable upon check out.

No refund will be given after check in (i.e early departures).

Preferred Cabins will be allocated subject to availability and with our best efforts, but are not Guaranteed.

Deposits and tariffs are accepted online or over the phone with Visa, Mastercard or EFTPOS. We do not accept AMEX.

Christmas/January/Easter Bookings/Long Weekends/School Holidays

Christmas/January/Easter/Long Weekend bookings must be confirmed with a deposit of 50% of the total at time of booking. Balance of booking to be paid 30 days prior to arrival to confirm and secure booking.

The deposit is non refundable if your booking is cancelled or changed within 30 days prior to arrival.

If your booking is already paid in full and you cancel within 14 days of arrival, your payment is non refundable.

If your booking is already paid in full and you cancel within 30 days of arrival, you will be refunded 50%.

Deposit is fully refundable if cancelled 30 days or more prior to arrival, less $50.00 cancellation fee.

Minimum Booking Periods

Easter: 5 night minimum

Melbourne Cup Weekend: 4 night minimum

Long Weekends/Hot Rod Weekend: 3 night minimum

Christmas/January/Australia Day: Minimum nights apply


Pet policy

Our Cabins are pet friendly with the following conditions:

Pets are not permitted inside accommodation, charges may occur for additional cleaning.

Please ensure barking is kept to a minimum.

Owners are responsible to clean up after their pet.

Pet owners agree to be responsible for all property damages and/or personal injury resulting from your pet. You further agree to indemnify and hold harmless Harrietville Cabins, its owners and staff, from all liability and damage suffered as a result of your pet.

General Rules

Our hours of operation, including answering phone call enquires and responding to emails, are 9:00am – 6:00pm.

All extra persons staying are to notify us and pay in full prior to arrival.

Check in time is from 2pm. Check out time 10.30am.

Early arrival or extended check out may be arranged with prior notice and is subject to availability.

Vehicles entering or exiting the park are not to exceed the speed limit of 5KMS. Please keep vehicles on the road or driveways unless instructed otherwise.

Campfires are only permitted in fire drums provided by us. Management will tell you where you can have your campfire when you receive your drum and these instructions are to be strictly adhered too. If you have your own fire drum please ask if it is appropriate before using it. Bags of wood are available for sale by contacting the Cabin office 0455260267 before 5pm. If you intend to use your own wood it must be brought into the park already cut to fit the drums, chainsaws are not permitted to be used in the park.

Riding of bicycles in the park after dark is not permitted. Bicycles must be always ridden at walking pace. Parent’s assistance is requested to enforce this.

After 10pm noise should be kept to a minimum for the comfort of all guests.

Coin operated laundry facilities are located at the amenities block in the Harrietville Caravan Park which is a short 2 minute walk.

BBQ’s are provided for each Cabin on verandahs there is also a BBQ for cabin guests behind the cabins. Please ensure you leave these clean after use, cleaning equipment is provided at each BBQ. BBQ hotplates are not to be cleaned inside cabins, use bucket provided.


Cabins must be left in a reasonable condition including dishes washed/dried and put away. Rubbish is required to be taken to the outside bins.

Please be conscious of muddy shoes inside accommodation and remove if necessary before entering.

Only use beds equal to the amount of paid guests, extra beds that are used will be charged as an extra person.

Do not take indoor furniture or bedding outside at any time and please refrain from sharing kitchenware with other accommodation.

Waxing of Ski’s or Boards is not permitted in or around Cabins unless on a tarp provided by guest and wax disposed of in rubbish bins.

Bbq’s to be left clean, hotplates not to be cleaned inside cabins. Bucket and cleaning equipment provided.

Please report any breakages/damage to the office.

Bicycles are not permitted inside accommodation.

Smoking is not permitted inside our accommodation.

Management reserve the right to charge guests for any damage or extra cleaning costs incurred during your stay. The amount charged is at the discretion of management. We thank you in advance for your understanding in this matter.

By booking with Harrietville Cabins you agree to all terms and conditions